**ENSURE THAT YOU HAVE THE LATEST DEVICE, OPERATING SYSTEM AND NASCAR APP VERSION PRIOR TO TROUBLESHOOTING**
If you're experiencing difficulty with the NASCAR Mobile app, please follow the steps below:
- Long press on the NASCAR App icon
- Select "App Info"
- Select "Force Stop"
Alternatively
- Select "Settings"
- Apps
- NASCAR App
- Force Stop
If you still experience issues after following the above steps, please switch your connectivity from cellular to Wifi or Wifi to cellular. While Wifi connections are typically an improvement over cellular, that is not always the case. Please understand that "bar" indicators on devices indicate the strength of a signal, but not network congestion or integrity, which can impact application performance. For personal Wifi connections, we recommend restarting your internet modem and router, even if other devices are working properly.
I forgot my password. What should I do?
From the NASCAR Profile screen, tap "Forgot Password." Enter your NASCAR account email and we will send a password reset link.
How do I log out of the NASCAR app?
From the NASCAR Profile screen, tap "Sign Out."