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I cannot hear any audio, what do I do?
Try the following steps: - 1. Refresh your browser. - 2. If refreshing ...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Desktop
The video stops playing completely, what do I do?
Try the following steps: - Refresh your browser. - Clear your browser's...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Desktop
I get a "Video not loading" error that doesn't go away, what do I do?
Try the following Steps: - 1. Check your 3rd party cookies. You need them...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Desktop
What do I receive with a subscription to NASCAR MOBILE?
- The official app of NASCAR. A subscription includes complete Scanner access...
Updated:
Feb 21, 2020
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
When I load NASCAR TrackPass, an error message displays saying I do not have a data connection. What does this mean?
If you are receiving an error message stating there is no data connection, ma...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Mobile/Tablet
Do I still have to be in a league with at least six teams to be eligible for prizes?
No, all eligible participants are eligible for prizes regardless of league si...
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs
How can I enroll in the Fan Rewards program?
Enroll online at NASCAR.com/FanRewards (http://www.nascar.com/FanRewards). Li...
Updated:
Feb 17, 2023
Home -> NASCAR Fan Rewards -> General Information
How do I manage my subscription?
In order to make any changes or updates to your NASCAR Mobile app subscriptio...
Updated:
Feb 17, 2023
Home -> Scanner Audio -> Getting Started
What do I do when the video doesn't start, and is showing a spinner or black screen, or an error message?
Try the following steps: - Refresh your browser - Upgrade your browser ...
Updated:
Dec 10, 2021
Home -> Other Products -> TrackPass -> Desktop
How do I get a refund on Google Play?
Google cannot cancel orders on behalf of the seller. To contact the seller wi...
Updated:
Dec 02, 2021
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I cancel my subscription?
You may cancel your subscription to NASCAR TrackPass by contacting customer s...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Subscriptions
What do I receive without a subscription to NASCAR MOBILE?
- Real-time leaderboards for NASCAR Cup Series, NASCAR Xfinity Series, and NA...
Updated:
Jan 09, 2020
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I get a refund in iTunes?
To submit a refund request on iTunes, please do the following: - Launch ...
Updated:
May 08, 2019
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I sign in and verify my NASCAR.com account?
If you're attempting to sign in to your NASCAR.com account and it has not pre...
Updated:
Feb 17, 2023
Home -> Account and General Information
How do I join or leave a league?
Once an entry is created, search for an existing league in the SEARCH ALL LEA...
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs
How do I delete a team?
Once a team is created, it cannot be deleted.
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs
Do I win a prize if I win my league?
No, there is no official prize for winning a league. See the Official Rules f...
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs
How do I restore my Monthly Subscription on iPhone/iPad?
For iPhone: - Select “More” in the bottom right corner - Select “Buy P...
Updated:
Dec 02, 2021
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I cancel my free trial subscription?
You may cancel your free trial subscription to NASCAR TrackPass by contacting...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Subscriptions
How do I check in on the live leaderboard?
For most NASCAR Cup Series, Xfinity Series, and CRAFTSMAN Truck Series races,...
Updated:
Apr 19 (11 months ago)
Home -> NASCAR Fan Rewards -> General Information
How do I change my alerts?
Alerts for events can be managed on the video player, by tapping the video pl...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Mobile/Tablet
How do I purchase a subscription to NASCAR TrackPass?
To purchase a subscription to NASCAR TrackPass, please visit http://www.track...
Updated:
Feb 13, 2019
Home -> Other Products -> TrackPass -> Subscriptions
How do I manage my NASCAR MOBILE auto-renewable subscription on my iOS mobile device?
How do I manage my NASCAR MOBILE auto-renewable subscription on my iOS mobile...
Updated:
Feb 12, 2019
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I purchase a subscription to NASCAR MOBILE?
NASCAR MOBILE Premium Subscription Options: - One-Time Seasonal Purchase...
Updated:
Jan 09, 2020
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
How do I restore my iOS subscription on another iOS device (iPhone/iPad/iPod Touch)?
The following are steps for adding an already purchased NASCAR MOBILE upgrade...
Updated:
Dec 02, 2021
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
I’m a league manager, how do I remove or delete a team from my league?
Only league managers may remove or delete a team from their league. Removin...
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs
How can I earn points?
A participant can begin earning Reward Points immediately upon enrollment in ...
Updated:
Feb 17, 2023
Home -> NASCAR Fan Rewards -> General Information
How do I reset my NASCAR Tracks app password?
To reset you password: - On the login page select ‘Forgot Password’ - ...
Updated:
Feb 17, 2023
Home -> Official Apps of NASCAR -> NASCAR Track App
How do I manage my NASCAR MOBILE auto-renewable subscription on my Android device?
Manage and Update your Apps: https://support.google.com/googleplay/answer/701...
Updated:
Feb 15, 2019
Home -> Official Apps of NASCAR -> NASCAR Mobile App -> Billing and Subscriptions
I do not see my team or my league when I sign in. Where did it go?
Make sure you always sign in with the same email address or service such as F...
Updated:
Feb 17, 2023
Home -> Fantasy Games -> Fantasy Live FAQs